Shipping Policy

NXG FIT Shipping Policy

Premium Products. Reliable Delivery.

At NXG FIT, every order is carefully packed and shipped with attention to detail. We aim to deliver a smooth, secure, and reliable shopping experience from our store to your doorstep.


Order Processing

Once your order is successfully placed, our team begins preparing your NXG FIT product with care.

• Orders are processed within 24–48 hours after confirmation
• Orders placed during weekends or holidays may require additional processing time
• You will receive order updates through SMS/Email once your order is shipped


Delivery Timeline

Estimated delivery time:

• Metro Cities: 3–5 working days
• Other Locations: 5–7 working days

Delivery timelines may vary depending on location, courier availability, weather conditions, or unexpected delays.


Shipping Charges

We provide a simple and transparent shipping experience.

• Prepaid Orders: Free shipping (as per ongoing offers)
• Cash On Delivery (COD): Additional COD handling charges may apply

Any applicable charges will be displayed during checkout before completing your purchase.


Order Tracking

Once your order is dispatched:

• Tracking details will be shared via SMS/Email
• You can track your shipment using the provided tracking link
• Please ensure your contact details are correct while placing an order


Delivery Guidelines

To ensure successful delivery:

• Provide complete and accurate shipping details
• Keep your phone available for courier updates
• If delivery fails due to incorrect details or customer unavailability, re-delivery may take additional time


Damaged or Incorrect Shipment

If you receive a damaged, defective, or incorrect product:

• Contact us within 48 hours of delivery
• Share your Order ID along with clear images/videos of the product
• Our team will review and assist you with the next steps


Need Assistance?

For shipping-related queries, contact us:

Email: Connect@nxgfit.com


NXG FIT
Evolution in every stitch.