Shipping Policy
NXG FIT Shipping Policy
Premium Products. Reliable Delivery.
At NXG FIT, every order is carefully packed and shipped with attention to detail. We aim to deliver a smooth, secure, and reliable shopping experience from our store to your doorstep.
Order Processing
Once your order is successfully placed, our team begins preparing your NXG FIT product with care.
• Orders are processed within 24–48 hours after confirmation
• Orders placed during weekends or holidays may require additional processing time
• You will receive order updates through SMS/Email once your order is shipped
Delivery Timeline
Estimated delivery time:
• Metro Cities: 3–5 working days
• Other Locations: 5–7 working days
Delivery timelines may vary depending on location, courier availability, weather conditions, or unexpected delays.
Shipping Charges
We provide a simple and transparent shipping experience.
• Prepaid Orders: Free shipping (as per ongoing offers)
• Cash On Delivery (COD): Additional COD handling charges may apply
Any applicable charges will be displayed during checkout before completing your purchase.
Order Tracking
Once your order is dispatched:
• Tracking details will be shared via SMS/Email
• You can track your shipment using the provided tracking link
• Please ensure your contact details are correct while placing an order
Delivery Guidelines
To ensure successful delivery:
• Provide complete and accurate shipping details
• Keep your phone available for courier updates
• If delivery fails due to incorrect details or customer unavailability, re-delivery may take additional time
Damaged or Incorrect Shipment
If you receive a damaged, defective, or incorrect product:
• Contact us within 48 hours of delivery
• Share your Order ID along with clear images/videos of the product
• Our team will review and assist you with the next steps
Need Assistance?
For shipping-related queries, contact us:
Email: Connect@nxgfit.com
NXG FIT
Evolution in every stitch.