NXG FIT Return & Exchange Policy

Crafted With Care. Supported With Trust.

At NXG FIT, every product is designed with premium fabrics, modern fits, and attention to every detail. Your satisfaction matters to us, and we aim to provide a smooth and transparent shopping experience.

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Exchange Policy

We understand that finding the perfect fit is important.

Customers can request an exchange within 7 days of delivery.

Exchange is applicable for:

• Size-related issues
• Incorrect product received
• Manufacturing defects

To be eligible for exchange:

• Product must be unused and unworn
• Product must be unwashed and free from stains/damage
• Original tags and packaging must be intact
• Exchange is subject to product availability

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Return Policy

Returns are accepted only in case of:

• Damaged product received
• Manufacturing defect
• Wrong item delivered

Return requests must be raised within 48 hours of delivery with:

• Order ID
• Clear product images/videos
• Issue details

Once verified, our support team will assist you with the return process.

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Items Not Eligible For Return/Exchange

Return or exchange will not be accepted for:

• Products used, washed, or altered
• Products without original tags/packaging
• Damage caused after delivery
• Incorrect size selection after using the provided size chart
• Products purchased under final sale/clearance offers (if mentioned)

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Quality Check Process

All returned products go through a quality inspection.

NXG FIT reserves the right to reject returns/exchanges if the product does not meet our policy requirements.

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Refund Process

For approved returns:

• Refunds will be processed after successful quality verification
• Amount will be credited to the original payment method
• Refund completion may take 5–7 working days depending on your bank/payment provider

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Need Assistance?

For return or exchange support, contact us:

Email: Connect@nxgfit.com

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NXG FIT
Evolution in every stitch.